Membership Analyst

SEIU Local 721 is a dynamic, and fast growing organization recognized as one of the largest and strongest union of publicly funded employees in the nation. We are on the forefront of local politics, defending public services in the face of budget challenges, organizing workers in the public service sectors and are key players in national reform efforts. We have over 180 staff members covering 6 counties. Our more than 90,000 members provide public services in diverse fields, including health care, social services, special districts, private non-profits, libraries, courts, parks and recreation, public works and mental health in cities and counties throughout Southern California. Through grassroots organizing, identifying and developing leaders within our Union, and organizing worker political power, we are on the front lines of holding government accountable, ensuring efficiency, tackling waste, and improving services.

The Membership Analyst is a salaried position of the Membership Department and reports to the Membership Coordinator. The primary responsibility of this position is to ensure that the local receives membership dues and information from employers in an accurate and timely manner.

• Manage, process, analyze and audit employer-provided data and union records; determine variances; act to document, reconcile and resolve variances per Union policies and procedures
• Produce and present reports and other statistical information from the database
• Work with employers to set up payroll deductions, create and improve employer related HR processes
• Communicate and collaborate with leaders of internal departments and their direct reports
• Conduct root cause analysis to identify systemic (organizational, processes, and systems)
problems/issues, and define and present solutions.
• Ensure appropriate and timely dues rate implementation and rate changes
• Create and document Standard Operating Procedures, processes, finding, etc.
• Audit and report findings for rebates and refunds
• Analyze contracts to determine potential improvements in language
• Ensure the security and integrity of all Local 721 data
• Familiarity with collections processes
• Database trouble-shooting
• Create, manage, track audit metrics

• Highly efficient teamwork style complemented by independent work habits.
• Outstanding ability to simultaneously manage numerous demands through to completion, involving
voluminous detail, often with quick turnaround.
• Demonstrated ability to prioritize and organize work with high degree of accuracy and attention to detail.
• Excellent oral and written communication skills.
• Enjoys large, complex, fast-paced environments.
• Advanced skills in Word, Excel, Outlook and Windows including understanding of relational databases; fluency in importing, exporting and manipulating files among the Microsoft Office applications.
• Ability to inspire and motivate others.
• Enjoys large, complex, fast-paced environments.
• Commitment to social justice and building long-term power for working people
• May be required to work long hours, including some evenings and weekends.
• Customer service experience, either with public employers or with other departments of an organization.
• Willingness to travel.

• $78,129.98 annual salary which is paid $3,005.00 bi-weekly
• Fully paid benefit package including medical, dental, vision and a generous life insurance.
• The Membership Analyst is a salaried OPEIU bargaining unit position subject to a staff union contract.

Mail, fax or e-mail a cover letter, detailed resume, two-page writing sample and the name, job title, address, and phone number of three professional references to:

Human Resources Department
SEIU Local 721
1545 Wilshire Blvd. Suite 100
Los Angeles, CA 90017
Fax: (213) 401-1787

SEIU Local 721 is an affirmative action employer and encourages applications from all qualified candidates regardless of race, ethnicity, age, sex, sexual orientation, marital status, religion, or disability. SEIU Local 721 works to ensure fair treatment of applicants and employees and actively enforces zero tolerance policies against discrimination and sexual harassment.

Position will remain open until filled. Posted Internally March 16, 2022

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