News

Patients Satisfaction on the Rise but Clinic May Still Close

Within the ValleyCare network the Glendale Health Center has shown the highest growth of patient satisfaction over the past three years*, yet the LA County Board of Supervisors is continuing with a plan to close the clinic despite its success. *Source: Valley Care Network Administration
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The increasing patient satisfaction is largely due to the relationship between patients and Glendale Health Center staff.
“We provide quality services and that’s why patients keep coming back.” says Marina Manukian, a LVN at the clinic. Arbi Derghokasian, an intermediate clerk at the clinic also adds, “We truly care about our patients and they know it, they see it and feel it”.  Russel Haney, a long time patient at the clinic attests to this notion: “I like the clinic better than private facilities. The doctors and nurses really care about you and everyone works with you as much as they can.”
Supervisor Antonovich’s latest plan to privatize the center would unnecessarily sever patient-provider relationships that have contributed to the clinic’s success, it would disrupt the continuity of services and provides no guarantees for the maintenance of quality care. Rally to Keep Glendale Health Center Open!
Let’s urge the Board of Supervisors to keep Glendale Health Center open.  Join clinic workers, patients and community allies for a public action at the center.
Thursday, April 22, 2010
10:00 a.m. to 11:00 a.m.
Glendale Health Center
501 North Glendale Avenue, Glendale
Street parking only
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