SEIU 721, Southern California public service workers

Member Trainee Testimonial: Francine Galvan

Francine-Galvan_LA-County_240x180.jpgI participated in the leadership program as a trainer. One thing I learned about myself was that I can speak in front of people; that I have more confidence that I thought I had. Having shared experiences with other workers and providing practical advice are definitely confidence boosters.
One aspect I totally enjoyed was role-playing. Participants played management on one side and the union on the other. It was a delightful learning experience. I could see both sides of an issue and which questions or arguments were effective. Some brought up questions and arguments I never thought of.

If anyone is interested in attending these trainings, I'd recommend it based on the fact that there's always information that you may or may not know. As far as being a steward, it expands your thinking process and other areas to consider so that you cover all grounds.

1 Comment

I'm a shop steward with the City of Los Angeles. I'd like to participate in some of these training exercises, especially where one side plays management. I need some practice with this when I deal with grievances. I have an idea of the adversarial stance I might have to take depending on the severity of the case before me but I'd like to learn different aspects of this. Any info on when and where would be great.

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