Why Am I Not Receiving Emails?

Troubleshooting emails

Unfortunately, there can be a lot of reasons why you’re not receiving emails. Here are some things that you can do to troubleshoot from your side of things.

1. Check if marked as SPAM. Search your email for these two email addresses and mark them as Not SPAM – info@seiu721.org and info@721seiu.org. This can clear up a lot of issues.
2. Update your information. Use this form to update your information. You will be asked to verify your membership as you make these updates – https://www.seiu721.org/update-membership.php.
3. Re-Subscribe. There is a possibility that your email has marked our emails as spam in the past and our email marked you as having unsubscribed. If you want to rule this out, you can re-subscribe to our emails by filling out the re-subscribe form – https://seiu721.salsalabs.org/manage-your-subscription.
4. Member Connection. Reach out to our Member Connection and let them know that you feel you have not been receiving emails. Reach the MC at 877-721-4968.

Email subscription tips:

1. Use your personal email address. We’ve found a lot of cases where employers block some of our emails. We always recommend that you use a personal email address. We understand that sometimes you don’t have access to personal email or are not allowed to access your email while at work.
2. Check our website. This is more of a workaround but if you hear that an email went out but you did not receive it, follow up with the steps above but you can also check our SEIU 721 website. We often create Web posts for key news items.